Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
Our floors look new. Great customer service. Telly was respectful and did a great job.
Rod and his team from Sir Grout Hartford were very professional, timely, and helpful. They did an excellent job, and I would use their services again without hesitation.
We had a small project, but we wanted to find someone who would give it the attention and skill it deserved. Our previous contractor had laid mismatched grout in a somewhat sloppy manner on our, otherwise, beautiful backsplash.
I reached out to Chris, knowing our job might not meet the minimum cost for their services (which I was happy to pay for top-quality work). Chris took it upon himself to find additional opportunities for caulking and sealing in other parts of the house to make the most of the time.
Chris goes above and beyond with customer service, and their work is meticulous. I can't say enough about their professionalism and the high quality of their work. It was a pleasure working with them!
We bought a house with tile floors. The grout was very dark. The tiles were dark, and they felt grimy. A regular housekeeping service wouldn't be up to the job. Juan came in, measured, explained the process and gave us a quote. We had a foundation crack, so some tiles needed to be replaced, and fortunately, we had some extras.
A few days later, the crew came through, taped off our carpet areas, acid-washed all our tile floors, rinsed and dried them. They removed the broken tiles and filled in the foundation crack, then replaced the tiles. They applied a colored grout sealer to all the grout and explained how to take care of the floors. This was a two-day process.
They stuck to the original bid, and we are very satisfied with the result. Everything is much brighter, and we are comfortable walking barefoot in our home.
Job completed and well done. Highly recommended.
We had the pleasure of having John come to our home to restore the grout in our primary bathroom and kitchen. He did a phenomenal job and was very communicative throughout the process! He made a 20-year-old bathroom shower look brand new again. The grout lines in our kitchen look awesome, too! And Tim, the sales person, was very straightforward and provided recommendations on what to do after hearing our intention. We would highly recommend this company!
So I had Anthony to come by and understand the process and what to expect from their cleaning and restoration service. I've had friends who used other services like Grout Medic and were not happy with the results.
Anthony was very knowledgeable, in fact, he told me he has 20 years of experience as a tile contractor before providing his expertise to Sir Grout. I was able to have a real rapport with him and he explained the service and set expectations based on the levels of cleaning and then restoration. He said it would look very good with a color seal and I can't believe they delivered. I should have done this years ago!
Then the day of the service Harry and Jason came to provide the magic to all 3 of my bathrooms. They were here early, went over full expectations again and they also have a long history of working with stone and tile which also gave me a great feeling that they would make it better than my expectations.
Make no mistake there was no magic but hard methodical work that really gave my bathrooms that really impressive and at 20 years old look as brand new as I remember.
Thank you Anthony, Harry, and Jason for the work and the service provided. I really feel I got more than what I paid for it and recommend anyone looking to refresh the bath or tile's anywhere have these guys in and see what they can do to give you back a really great bathroom without the cost of a full rip out nor the weeks of hassle!
I will use you again but based on your restoration service it will be a while before it's needed!
Joe came by and gave us an estimate. He was very professional and friendly. Jeremy did the shower and tub area, and he was outstanding. The work was excellent and he was friendly and very accommodating. He was here for two days and cleaned up daily. Joe also came back for a follow-up to ensure the job was done to our satisfaction. I would highly recommend Sir Grout Crystal Coast, and we plan to use them again.
Sir Grout was terrific! Work by Justin and Shannon was done carefully, professionally and with excellent care. We highly recommend this company and these service providers!
The work done by Tom lived up to the before and after pictures of other jobs shown to us by Fred. No overpromising, but our shower looks great now. Would recommend without hesitation.
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